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Offer free return shipping to your customers, without spending a cent.

Using PayPal for payments? PayPal has launched Refund Returns, a new service that refunds customers the return delivery costs on eligible online purchases. The service is said to be a response to concerns that return shipping costs are discouraging over half of online shoppers from making repeat purchases. The service is free for both customers and online shops & you don't need to change your returns policy.

Example Banner for PayPal's Refund Returns scheme

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